12 September 2009

SUCCESS: An Answer!

Anyone from Barnes & Noble should listen up: Here's how Borders handled all this.

Last night (technically this morning, appr. 12.35AM [midnight-thirty]) I sent an email to Borders via their website's "Contact Customer Care" section. I said:

What do your stores do with the expired magazines when the new ones come in?

Today, at 10.19AM, they replied:

Thank you for contacting us about Borders.

When a magazine is taken off the shelves as expired, the covers are ripped off and mailed back to the publishers/distributors for a refund for the store, while the inside part of the magazine is sent off to recycling.

I hope this information was helpful. If you have any other questions or comments, please don't hesitate to contact us.

Sincerely,

Lois
Borders Customer Care


Holy crap that was so simple!! See, B&N? That's how it's done.

So, now we know that Borders is ensuring the old magazines get recycled. This is what I wanted to find out. Now let's see if B&N will EVER tell us what they're doing.

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