MyPoints Customer Service is Incompetent

(This is what I sent to Interaction Metrics regarding MyPoints.)

I contacted customer support via email to address an error on both their Local Deals page and the corresponding Local Deals daily emails. The customer service agents clearly never actually read my complaint, they simply scanned for keywords and replied with a generic message that was completely unhelpful. I replied back to give further information and again got a cookie-cutter "we didn't read your email and we don't care" response. This went on for weeks. I included every previous email to and from in every reply I sent, in the hopes that SOMEONE would read and understand. No one ever did and the problem remains.